1. Information We Collect
When you interact with our website or contact us, we may collect:
- Name
- Email address
- Phone number
- Details of your enquiry or request
- IP address
- Basic website usage data such as pages visited and interactions
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide guidance
- Offer independent mobile-related assistance
- Maintain communication with our support team
- Improve the functionality and performance of the website
- Fulfil legal and regulatory obligations
We do not sell your personal information under any circumstances.
3. Sharing Your Data
We will not share your personal information with third parties for marketing purposes.
Your information may only be shared when:
- Required by law
- Necessary to operate website services such as hosting providers or security services
4. Data Security
We implement reasonable technical and administrative measures to protect your personal data against unauthorized access, loss, or misuse.
Please note that no method of online transmission is completely secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance user experience and improve site functionality.
Cookies may collect anonymized data such as page visits, navigation patterns, and interaction behavior. You can manage or disable cookies using your browser settings.
6. Your Rights (UK GDPR)
As a user, you have the right to:
- Access your personal data
- Request correction of any inaccurate information
- Request deletion of your personal data
- Object to the processing of your data
- Withdraw consent at any time
You can exercise these rights by contacting us at support@onlinesky.co.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their policies.
8. Updates to This Policy
This Privacy Policy may be updated occasionally to reflect changes in practices, technology, or legal requirements. All updates will be published on this page.
9. Contact
For any questions or concerns about this Privacy Policy, please contact:
Email: support@onlinesky.co
Phone: 0808 502 2231